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Crisis Management

This course provides a framework for developing a comprehensive crisis communications strategy; the infrastructure required to handle a crisis; what the media expects; how to plan for a crisis and handling media enquiries.

This course provides a framework for developing a comprehensive crisis communications strategy; the infrastructure required to handle a crisis; what the media expects; how to plan for a crisis and handling media enquiries. 

what to expect from the course

Thorough briefing from industry experts on the key areas of management and communication involved in successfully dealing with an emergency or crisis.

who it's for:

This course is suitable for communications professionals who currently have a role in issues and crisis management or who wish to develop their understanding of this subject. 

  • Understanding the media’s agenda in event of crisis
  • Assessment tools and how to use them
  • What makes the ideal team for dealing with a crisis
  • Working with the media in a crisis
  • Internal communications in a crisis
  • Preparing spokespeople

Delegates will gain a broad understanding of the key principles, skills and processes to put together to plans to deal with a crisis and to handle it appropriately if the worst happens.

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tadreeb@twofour54.com

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